February 22, 2025 at 06:38 ET
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Genpets - Online Support

This is your online library – a wealth of information on all the products in the Genpets line. Click on the above tool bar for Warranty Services, RMA, User Guides, Frequently Asked Questions, Rebate Status or Trouble Shooting.

If you are a Genpets Owner and are having a problem with your pet, click on the Tech Support above. A Technical Support Representative will respond to you – usually within 24 hours.

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